Refund Policy
Refund Policy At Thrivit, we want you to be completely satisfied with your purchase. If you are not happy with your order, you have 14 days from the date of receipt to return the item(s) for a refund. Please read our refund policy carefully to understand our process.
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Returns - You have 14 days from the date you receive your item to request a return. - To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. - To start a return, contact us at [your contact information]. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
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Refunds - Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. - If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
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Exchanges - The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
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Shipping Costs - You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
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For more detailed guidance on handling refunds, you can refer to this article.